AI-supported self-consulting platform

Operational clarity for logistics & supply chain

Legacy structures, system breaks, and uncodified knowledge are slowing down your supply chain. BLIKS IO creates the operational foundation — seamlessly, AI-powered, without an IT project.

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Your challenges

What slows down logistics companies every day — and why traditional tools don't help.

Compliance risk

Regulations without reliable process documentation

ADR, GDP, GMP, ISO 9001, or customer-specific audit requirements — the documentation obligations grow with every contract and every certification. But the underlying processes are outdated, incomplete, or exist only in the heads of individual dispatchers. At the next customer inspection or certification audit, this becomes a problem.

Project risk

Starting system rollouts without a process foundation

TMS migration, WMS rollout, warehouse automation—every digitalization project begins with months of as-is analysis. Because no one has reliable insight into how your processes actually work. That not only delays go-live, but also carries existing problems directly into the new system.

Operational risk

Critical knowledge resides with individual employees

Key processes in scheduling, customs clearance, or hazardous goods transport depend on individual people. Turnover, illness, or retirement mean a loss of knowledge — one that only becomes visible when a shipment comes to a halt or an inspection fails. And then it gets expensive.

The solution

BLIKS IO starts where others stop.

Instead of modeling top-down, BLIKS IO captures real process knowledge directly from employees—whether in the warehouse, in dispatch, or in customs. Decentralized, in natural language, with no training effort. The AI automatically structures it into BPMN-compliant process models. The result: a digital twin of your logistics organization—with all processes, systems, documents, and responsibilities. Up to date. Audit-ready. Available at the push of a button.

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Audit-ready BPMN documentation – always ready for audits for ISO, ADR & GDP

Knowledge retention independent of individual dispatchers or customs specialists

Operational foundation for TMS migration, WMS rollout, and process automation

Complete system landscape including TMS, WMS, customs systems, and interfaces

Subcontractor and partner processes transparent and manageable for the first time

Logistics Use Cases

Where BLIKS IO makes an immediate impact in your logistics organization.

Compliance & Audit

ADR-, GDP- and ISO-compliant process documentation

Customers, authorities, and certification bodies expect up-to-date, complete, and traceable documentation of your operational processes. With BLIKS IO, you always have an audit-ready, BPMN-based process map — including responsibilities, systems, and control points. No more panic before the next customer audit or the renewal of your certification.

Migration & Transformation

Prepare TMS and WMS implementation – in days, not months

Whether SAP TM, Cargowise, Generix, or a custom-built system – every system replacement fails without reliable as-is processes. BLIKS IO makes your operational reality visible before the project starts. That saves you months in discovery and scoping – and avoids the costliest mistake: old workflows in the new system.

Knowledge management

Safeguard key knowledge before it leaves the company

When experienced schedulers, customs specialists, or warehouse managers leave, critical process knowledge leaves with them. BLIKS IO makes this knowledge available in a structured, permanent way—independent of individuals, site boundaries, and changes in responsibilities. It is especially valuable during growth, acquisitions, or the integration of new locations.

Digitalization & Automation

Automating the right processes

Not every process in warehousing, planning, or customs clearance is suitable for automation. Without a clear picture of your actual workflows, you make decisions based on assumptions, not facts. BLIKS IO shows you where the real automation potential lies — and where manual intervention remains operationally indispensable.

A digital twin of your organisation

We create an exact digital replica of your organization – with all processes, systems, and the true knowledge of your employees.

Our product

AI-supported.
Human-in-the-Loop.

Captured in record time – with AI as the engine and your employees as experts.

Human-In-The-Loop

All systems at a glance.

See at a glance which tools and platforms are actually used in which processes.

All process resources.
A place.

Everything that a process needs is finally visible in a centralized manner. No more searching, no more guessing.

BPMN. Real.
Not wishful thinking.

No theoretical target concept. Your processes as they actually run – validated, current, usable.

Real knowledge.
Just a question away.

BLIKS Omniscient is the AI that sits on the digital twin of your organization and answers every question. In real time. Based on real facts.

Is BLIKS IO suitable for logistics and freight forwarding companies?
Yes. BLIKS IO was developed for organizations whose operational reality is complex, decentralized, and dependent on individuals – this is especially true for logistics companies. The platform helps freight forwarders, contract logistics providers, CEP service providers, and warehouse operators systematically capture their processes and make them permanently available. Data processing takes place in compliance with the GDPR on European servers.
How does BLIKS IO differ from classic BPM tools like ARIS or Signavio?
Classic BPM tools assume that processes are already known, modeled, and maintained – usually by specialized process managers. BLIKS IO reverses this approach: employees describe their actual workflows in natural language, and the AI automatically translates them into BPMN. This creates a complete as-is capture of your operational reality – without anyone needing to know BPMN.
Can we use BLIKS IO to prepare a TMS or WMS migration?
Exactly what BLIKS IO is ideal for. Whether SAP TM, Cargowise, Generix, Körber, or a custom-built system – BLIKS IO provides the operational factual basis: as-is processes, system landscape, roles, responsibilities, and dependencies. This significantly accelerates discovery and scoping and prevents entrenched problems from being transferred to the new system.
How high is the effort for implementation in a logistics company?
Minimal. BLIKS IO requires no IT integration, no training, and no preliminary project. Employees describe their workflows in their own words – the BLIKSY AI assistant guides them through it. In our experience, BLIKS IO delivers its first reliable results after just a few days, immediately usable – even across multiple sites or shifts.
Does BLIKS IO support ADR and GDP compliance in logistics?
Yes. ADR (dangerous goods transport) and GDP (Good Distribution Practice, e.g. for pharmaceutical logistics) require current, traceable documentation of the relevant operational processes. BLIKS IO helps meet exactly these requirements: through automatically generated BPMN process models, clear assignment of roles and responsibilities, and linking processes with systems and documents.
What distinguishes BLIKS IO from Process Mining?
Process Mining analyzes digital traces in IT systems – it shows what your systems do. BLIKS IO captures what your employees do – including manual steps, informal workflows, special cases, and knowledge that exists in no log. Especially in logistics, where many processes are controlled manually or handled across multiple systems and subcontractors, BLIKS IO provides a much more complete picture of operational reality.
Can multi-site operations or networks with subcontractors also use BLIKS IO?
Yes. BLIKS IO is designed to be decentralized – process knowledge can be captured across locations without all participants needing to be available at the same time or in the same place. This makes the platform especially valuable for logistics organizations with branches, partner networks, or outsourced operational areas.

Are you ready for operational clarity in your logistics organization?

Most logistics companies start digitalization projects without a clear picture of their own processes. BLIKS IO changes that—in days, not months. Talk to us and find out what a digital twin of your organization could look like.

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