Für wen ist BLIKS IO geeignet?

Für Unternehmen, die Transparenz, Geschwindigkeit und Klarheit im operativen Steuerungsmodell brauchen – vom Mittelstand bis Enterprise. Ideal für Transformationsphasen, Turnarounds, Skalierung und datenbasierte Organisationsentwicklung.

Wie unterscheidet sich BLIKS IO von klassischen Prozessmanagement Tools?

BLIKS IO startet nicht bei der Modellierung, sondern bei real gelebter Realität. Mitarbeitende erfassen ihre Abläufe in natürlicher Sprache, KI standardisiert diese und die Plattform baut daraus automatisch ein qualitatives, vergleichbares Datengrundgerüst. Kein theoretisches BPM, sondern echtes IST.

Wie unterscheidet sich BLIKS IO von Process Mining?

Process Mining analysiert nur Daten, die bereits systemseitig existieren. BLIKS IO erfasst Wissen, das heute in Köpfen steckt, inklusive Shadow Work, E-Mail Work, Excel Work, Ausnahmen und Workarounds. Damit liefert BLIKS IO ein vollständigeres Bild als jedes System-Log es jemals könnte.

Wie hoch ist der Aufwand BLIKS IO einzuführen?

Minimaler Aufwand: Mitarbeitende brauchen keine Schulung, keine BPM-Methodik und keine neue Sprache. Einfach einloggen, beschreiben, erfassen – der Rest wird automatisch im Hintergrund verarbeitet. Für Unternehmen, die noch tiefer gehen wollen: Ausgewählte Mitarbeitende können gemeinsam mit unserem Bildungspartner, der Haufe Akademie, zur Manager:in für KI-gestützte Transformation qualifiziert werden.

Wie lange dauert es bis BLIKS IO Insights liefert?

Sehr schnell. Erste valide Auswertungen einzelner Prozesse entstehen bereits nach wenigen Tagen – nicht erst nach Monaten. Und je vollständiger Ihr digitaler Organisationszwilling wird, desto klarer werden Muster, Entscheidungen und Handlungsspielräume.

Wie bekomme ich Support bei BLIKS IO?

Sprechen Sie uns persönlich an. Ob bei der Auswahl des passenden Pakets, inhaltlichen Fragen oder technischem Support – unser Customer-Success-Team unterstützt Sie unmittelbar und führt Sie direkt zum passenden Experten.

Ist BLIKS IO datenschutzrechtlich sicher?

Ja. BLIKS IO läuft DSGVO-konform, mit Servern in Deutschland und klar definierten Rollen- und Zugriffskonzepten. Daten gehören Ihnen und bleiben in Ihrer Kontrolle.

AI-supported self-consulting platform

Operational clarity for banks & financial services providers

Regulatory requirements, established processes, and lack of transparency hinder transformation. BLIKS IO creates the operational foundation – audit-ready, AI-supported, without an IT project.

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Your challenges

What holds banks back daily – and why traditional tools do not help.

Compliance risk

Regulation without reliable process documentation

MaRisk, DORA, BaFin, EBA guidelines — the requirements for your process documentation increase with every new version. But the underlying documentation is outdated, incomplete, or exists only in the heads of individual employees. At the next regulatory audit, that will become a problem.

Project risk

Starting transformation projects blindly

Core banking migrations, digitization, outsourcing, mergers – every project begins with months of as-is analysis. Because no one really knows with certainty how your organization actually works. This not only costs time, but puts project success at risk from the very beginning.

Operational risk

Critical knowledge is held by individual people

Key processes in reporting, loan processing, or payments depend on individual employees. Turnover, retirement, or restructuring mean a loss of knowledge – which only becomes apparent when it is too late. And then it gets expensive.

The solution

BLIKS IO starts where others stop.

Instead of modeling top-down, BLIKS IO captures real process knowledge directly from employees — in a decentralized way, in natural language, and without any training effort. The AI automatically structures it into BPMN-compliant process models. The result: a digital twin of your bank — with all processes, systems, documents, and responsibilities. Up to date. Audit-ready. Available at the push of a button.

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Audit-ready BPMN documentation – always up to date, always audit-ready

Compliance evidence for MaRisk, DORA & BaFin at the push of a button

Knowledge preservation independent of individual persons

Foundation for core banking migration & digitalization

Complete system landscape including upstream systems, interfaces, and media breaks

Banking Use Cases

Where BLIKS IO makes an immediate impact at your bank.

Regulation & Audit

Process documentation compliant with MaRisk and DORA

BaFin expects up-to-date, complete, and traceable documentation of your business processes. With BLIKS IO, you always have an audit-ready, BPMN-based process map — including responsibilities, systems, and control points. No more panic before the next special audit.

Migration & Transformation

Prepare core banking migration – in days, not months

Whether Avaloq, SAP, Finastra, or a custom-built system — every core banking migration fails without reliable as-is processes. BLIKS IO makes your operational reality visible before the migration project begins. This saves months in discovery and scoping and avoids the most expensive mistake: carrying old processes into the new system.

Knowledge management

Secure critical knowledge – before it leaves the bank

When long-standing employees leave regulatory reporting, loan processing, or risk controlling, critical knowledge leaves with them. BLIKS IO makes this knowledge available in a structured and permanent way – regardless of individuals, departmental boundaries, or changes in responsibilities.

Digitalization & Automation

Automating the right processes

Not every process is suitable for automation. But without a clear picture of your actual workflows, you are making decisions based on assumptions, not facts. BLIKS IO shows you where automation potential really lies — and where manual intervention remains critical to the business.

A digital twin of your organization

We create an exact digital replica of your organization – with all processes, systems, and the true knowledge of your employees.

Our product

AI-supported.
Human-in-the-Loop.

Captured in record time – with AI as the engine and your employees as experts.

All systems at a glance.

See at a glance which tools and platforms are actually used in which processes.

All process resources.
A place.

Everything that a process needs is finally visible in a centralized manner. No more searching, no more guessing.

BPMN. Real.
Not wishful thinking.

No theoretical target concept. Your processes as they actually run – validated, current, usable.

Real knowledge.
Just a question away.

BLIKS Omniscient is the AI that sits on the digital twin of your organization and answers every question. In real time. Based on real facts.

Is BLIKS IO suitable for regulated financial institutions?

Yes. BLIKS IO was developed with the requirements of regulated industries in mind, among others. The platform delivers audit-ready BPMN process models that meet the documentation requirements of MaRisk, DORA, BaFin circulars, and EBA guidelines. Data processing is GDPR-compliant on European servers.

How does BLIKS IO differ from classic BPM tools like ARIS, Signavio, or Adonis?

Classic BPM tools assume that processes are already known, modeled, and maintained—usually by specialized process managers. BLIKS IO reverses this approach: employees describe their actual workflows in natural language, and the AI automatically translates them into BPMN. This creates a complete as-is capture of your operational reality—without anyone needing to know BPMN and without months-long modeling projects.

Can we use BLIKS IO to prepare our core banking migration?

That is exactly what BLIKS IO is ideal for. Whether you are planning a migration to Avaloq, SAP S/4HANA Finance, Finastra, or another target system—BLIKS IO provides the operational factual basis: as-is processes, system landscape, roles, responsibilities, and dependencies. This transparency accelerates discovery, scoping, and blueprinting, and prevents inherited problems from being transferred to the new system.

How much effort is required to implement it in a bank?

Minimal. BLIKS IO requires no IT integration, no training, and no preliminary project. The platform is ready to use immediately. Employees describe their processes in their own words—the AI assistant BLIKSY guides them through the process. In practice, BLIKS IO delivers the first reliable results within just a few days, ready for immediate use.

Does BLIKS IO meet MaRisk requirements for process documentation?

MaRisk (Minimum Requirements for Risk Management) requires banks to maintain appropriate, up-to-date, and traceable documentation of their business and control processes. BLIKS IO helps you meet exactly these requirements: through automatically generated BPMN process models, clear assignment of roles and responsibilities, linking of processes with systems and documents, and the ability to trace process changes at any time.

How does BLIKS IO help with DORA compliance?

The Digital Operational Resilience Act (DORA) requires financial institutions, among other things, to fully capture and document their ICT-related business processes and critical functions. BLIKS IO makes these processes visible—including the IT systems used, interfaces, and dependencies. This creates the foundation for the ICT risk assessment and third-party risk management required by DORA.

Is BLIKS IO GDPR-compliant and secure for use in banks?

BLIKS IO was designed for use in data-sensitive environments. The platform is GDPR-compliant, and data processing takes place on European servers. For specific security and compliance requirements of your bank, contact us directly—we will be happy to clarify your individual requirements in detail.

Can BLIKS IO also help with post-merger integration or mergers in the banking sector?

Yes. In mergers or acquisitions of financial institutions, rapid and complete transparency over the processes of both organizations is crucial. BLIKS IO makes it possible to capture and compare the operational reality of both institutions in parallel—as a basis for identifying synergies, redundancies, and harmonization needs.

What distinguishes BLIKS IO from Process Mining?

Process Mining analyzes digital traces in IT systems—it shows what your systems do. BLIKS IO captures what your employees do—including manual steps, informal workflows, special cases, and knowledge that is not stored in any log. Especially in banks, where many processes are manually controlled or handled across multiple systems, BLIKS IO provides a much more complete picture of operational reality.

Do our employees need technical knowledge to use BLIKS IO?

No. BLIKS IO is intentionally designed so that no technical prior knowledge is required. Employees describe their workflows in natural language—just as they would explain them to a new colleague. The AI assistant BLIKSY supports them during input, and the platform automatically translates everything into standard-compliant BPMN process models.